NOW OFFERING FREE INTERNATIONAL SHIPPING ON ALL ORDERS
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Timescales and Shipping


Timescales

Monday-Friday 
orders placed before 10 am

Orders will be shipped the same day, provided any queries are resolved before 12 midday. 

Monday-Friday 
orders placed before 2 pm

Orders for lockets without any personalisation will be shipped the same day.

Weekends & Bank Holidays

Orders will be shipped the next working day as long as all queries are resolved before 12 midday.

 

Shipping

UK

All orders come with FREE First-Class Signed-For shipping.

Orders totalling £150 or more will come with FREE next-day Special Delivery Guaranteed 1 pm.

We also offer £5.50 for upgrade to Special Delivery or £9.50 for upgrade to Saturday Special Guaranteed 1 pm. Please note that if you select Saturday Special, your order can only be shipped on Friday.

Europe

Tracked & Signed European postal shipping is FREE and should arrive within 3-5 working days.

We also offer a FedEx courier service for European shipping. This service fast-tracks through customs.

Rest of the world

Tracked & Signed shipping to the rest of the world is FREE and should arrive within 1-3 weeks.

We also offer the FedEx courier service for shipping to the rest of the world. This service also fast-tracks through customs.

Orders over £1000 will be sent FREE by FedEx International Priority (2 business days). Please note that you will be charged for this when placing your order, but we will refund you upon receipt of your order.

Please note:

For urgent orders, we recommend upgrading to Special Delivery or using a courier service as appropriate.

All our lockets are sold on a Delivery Duty unpaid basis. You may have to pay import duty or a customs entry fee prior to or on receipt. Please check these details before placing your order for international shipping.

We regret that we cannot refund your item if a parcel arrives late, as this is due to circumstances beyond our control.

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