Virgo Silver Charm

£12.99

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Photo Insertion

Timescales

All orders placed for photo insertion before 10 am (Monday to Friday) will be completed and shipped the same day.
If we have a query with your photo insertion, we will email you straightaway, and provided the query is resolved before 12.00 midday, we will still be able to complete your order the same day.

Our Photo Insertion Service

First, we crop, adjust, and optimise the image for viewing on a miniaturised scale.

Next, we use a specialist printer to print the photo on premium photographic paper.

The photo is then coated with a protective agent which increases colour vibrancy and gives long-lasting protection from dust and moisture.

Finally, we cut the photo to size, insert, and mount it securely inside the locket.

To optimise the image, print, coat and and insert a photo into your locket is £9.95 per photo.

PLEASE NOTE

1) We normally crop the photo to the head and shoulders, unless you tell us otherwise. Please do not crop the photo yourself, as it is important that we have some background.

Please also ensure that the person's full head and shoulders are in the photo.

2) If you have any difficulty in uploading the photos, please send them as an attachment to our email address of: sales@thelockettree.co.uk.

If you are having trouble uploading photos with an iphone, please ensure that you are using the latest version of iOS which is 11.2.

3) If you are uploading more than 1 photo, please could you state, in the Notes/Instructions Box as you go through the Shopping Checkout, which photo you would like on the left hand side of the locket when open, and which photo you would like on the right hand side of the locket when open.

4) If you have a group photo and would like us to put e.g. 2 people from the photo into the locket, one person on each side of the locket, please upload the same photo twice.

5) If you would like to have a copy of an original photo inserted in a locket, please scan and upload the original photo, or alternatively please post it to us at: The Locket Tree, Basepoint Business Centre, Aviation Business Park, Enterprise Close, Christchurch, Dorset, BH23 6NX. (We would recommend that you use Special Delivery).

We will take a digital copy of the photo and size it to fit your locket. This has the advantage of enabling you to keep your original photo undamaged. We will then return your original photo with the locket.

7) Please do not wear your locket in the bath or shower.

Engraving

Timescales

If you place your order before 10:00 AM Monday to Friday, we ship the same day -- including engraving, photo insertion, and gift wrapping.

If your order does not include any personalisation, you may place your order before 2:00 PM for same-day shipping.

Any order queries which are resolved before 12:00 midday will also be shipped that day.

Orders placed over the weekend and on bank holidays will be shipped on the next working day.

Our Engraving Service

We indicate on each product page whether a locket is suitable for engraving, and for how many letters.

European Languages

There are 3 font types available, as shown below:

Timeless (Serif)

Calligraphy

Curlz

Size	Maximum number of characters
10 mm	3
11-16 mm	10
17-25 mm	24
25 mm or over	40

Please note, the above is a guideline only. If you would like to engrave more letters, please add the extra letters in the Notes/Instructions Box on the Checkout. Engraving is normally centred on the back of the locket.

Non-European Languages

We are able to engrave in the following languages:

Arabic

Traditional Chinese

Japanese

Hebrew

Russian

Thai

If you would like us to engrave in the above languages, please paste your message into the Engraving Box and select the Timeless font. If you have any difficulty doing this, please send us the message by email.

We will engrave the message exactly as you give it to us, so please ensure that you use capital and lower case letters as you would like us to engrave them. If you would like the engraving to be set out in a particular way, please let us know in the Notes / Instructions Box in the Checkout.

The charge to engrave a locket is £11.95 per side.

Please note that engraved lockets are not returnable.